Receptionists are the face of a company; they are often the first person clients or customers come into contact with, whether face-to-face, on the telephone or via email. So to ensure you operate effectively and give the right impression, you’ll need the professional and practical skills to thrive in this challenging and demanding role.
Our receptionist Diploma will teach you everything you need to manage a range of tasks and deal with enquiries and requests even when you’re busy.
You’ll learn superior keyboard skills, how to produce business documentation and great IT skills – using the most popular Microsoft Office software. Plus, you’ll also have the option to choose one – elective subject in the areas of keyboard speed development, good telephone techniques and audio transcription.
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