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  • Online
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    Starts on Thursday 12th Jan 2023 @ 12:00am


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    1 to 1 induction 3 x 30 minute check-in / progress sessions with trainer.
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  • Classroom
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  • For Groups

    5N0758 Care Support Course For Groups

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All delivery methods include access to discussion board, online submission system and
Further support is available - academic writing, study skills and Harvard referencing

You will get 15 QQI credits by doing this course.

5N0758 Care Support

This course explains the role and responsibilities of a Health Care Assistant (HCA), who the HCA reports to, the Multidisciplinary team (MDT) and all relevant up-to-date employment legislation and entitlements. The course will also introduce reflective practice as a means of thinking about and analysing working methods with the aim of continuous improvement for the sake of both the HCA and the client.

5N0758 Care Support Course

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* - To enrol, choose course delivery method above


Find out more about 5N0758 Care Support course

Single modules are the best way to build your path to becoming fully certified and
get recognised by NFQ education point scheme.

This Health and Social Care Course is suitable for you if you are new to your role in health or social care or if you wish to gain this valuable qualification and find a job in this sector.

To commence this course ideally you will have achieved Junior / Leaving Certificate standard or appropriate FETAC/QQI Qualification or equivalent. Mature Applicants with relevant life and work experience are welcomed. Where deemed appropriate you may have to complete an English Language Proficiency Test.

The Course Advisor is available to meet with you to discuss and advise you on the course details, career and academic opportunities and assess your suitability for the course.

Through this porgramme you will discover how to;

  • Discuss the roles, responsibilities and entitlements of a care worker
  • Examine the role of a care worker within the multidisciplinary healthcare team
  • Demonstrate the ability to plan and provide enhanced quality care
  • Apply knowledge gained to plan and meet the needs of the individual client
  • Explore the need for personal planning and growth
  • Plan strategies to improve own personal development
  • Reflect on personal effectiveness as a care worker to include own strengths and weaknesses
  • Reflect on relationships with clients, relatives and multidisciplinary team members and interpersonal issues that arise in care work.


The course 5N0758 Care Support is assessed in the following ways, with the following weighting; Assignment 30% and Learner Record 70%.

Assignment 30%; An assignment is an exercise carried out in response to a detailed, easy to follow, brief with specific guidelines given to you by your tutor. It is a form of continuous assessment.

Learner Record 70%; A learner record is a self-reported record by you, in which you are required to describe specific learning experiences, activities, responses, skills acquired. You will compile a personal logbook/journal/diary/daily diary/ record.


Pass 50% - 64%

Merit 65% - 70%

Distinction 80% - 100%

Tutor Support

You will have access to support from your tutor by phone and e-mail. Your tutor will provide you with their contact details at the first session of your course. Your tutor can direct you to further supports available that we provide.

Students receive a comprehensive Course Manual, Assignments, Efficient Study guide, and unlimited one-to-one Tutor Support for the course duration.

Your Certificate

You will be awarded a certificate 5N0758 Care Support

QQI is the awarding body. Forus Training is a provider of education and training programmes and we issue certificates to learners who have reached the standard for a QQI award. The certificate you will receive on successful completion is a formal confirmation by QQI that you have demonstrated the knowledge, skill and competence required to achieve the named award.

This Programme is validated by QQI and is coded 5N0758 Care Support . This certificate which will be issued to you by us is an award listed on the NFQ (National Framework of Qualifications). This ensures the certificate is nationally and internationally recognised and has many potential uses; for example, for further / higher education or employment in Ireland or abroad.

This course leads to a level 5 award on the National Framework of Qualifications. Students who successfully complete this programme may use their credits towards completing a higher level of study in the area of Health and Social Care.

Students who successfully complete this Major Award can also use the Certificate as the basis for entry into selected courses in Third Level Colleges and Universities.

Click here to download a pdf version of – Progression from QQI Level 5 Certificates and Level 6 Advanced Certificates to Higher Education Courses 2017.

There are a few ways for you to book this programme.

1. Choose and purchase the programme online.


2. Choose, complete and submit the appropriate application form below

If you are booking this course as a stand alone module please use this application form…nd-alone-modules/

If you are booking this course as part of the major award; Healthcare Support 5M4339 please use this application form:…jor-award-5m4339/

If you are booking this course as part of the major award; Intellectual Disability Practice 5M176 please use this application form:…ajor-award-5m176/

If you are booking this course as part of the major award Nursing Studies 5M4349 please use this application form:…jor-award-5m4349/

Protection for Enrolled Learners (PEL) Policy

Quality and Qualifications Ireland (QQI) was established in November 2012 by the Qualifications and Quality Assurance (Education and Training) Act 2012 (the 2012 Act).

The 2012 Act sets out (in Part 6) legal requirements for QQI and providers of education and training (providers) regarding the Protection of Enrolled Learners (PEL).

The legal requirement ensures that learners enrolled on a programme, of longer than three months duration and where fees have been paid, are not disadvantaged in the event of the programme ceasing prior to completion.

For PEL arrangements relating to the programmes relating to this award please follow this link to more detailed information.

Protection of Enrolled Learners - Intellectual Disability Practice 5M1761…-practice-5m1761/

Protection of Enrolled Learners, Nursing Studies 5M4349…g-studies-5m4349/

Protection of Enrolled Learners, Healthcare Support 5M4339…e-support-5m4339/

Terms and Conditions

Forus Training Courses - Booking, Cancellation and Refund Policy.

Forus Training’s goal is to fulfil and deliver on scheduled events as planned with learners who have fully committed to the event. In order to ensure courses run and are well subscribed and attended the following terms and conditions are in place. Course places are allocated on a first come basis, based on payment of course fees, or payment of your first instalment, where applicable.

Full payment of course fees is required before course commencement unless an instalment plan is agreed or a grantor or other third party e.g. Department of Employment Affairs and Social Protection has approved funding in writing. Should the funding be withdrawn or your non-attendance or non submission of funding / documentation / assessment material not meet the funders criteria the full fee becomes payable by you the learner. If you have made a payment of course fees, in part or in full, and then are granted funding by a third party you will be refunded your payment when Forus Training receives payment from the funder.

Cancellation must be confirmed in writing more than 30 days prior to commencement of the course. Forus Training will refund the total amount paid less a minimum administration charge of €100. Deposit payments are non refundable in all circumstances. Cancellation after this period will result in full course fees being forfeited. Written notice should be directed to If you book within the 30 day period the option of cancellation will not be available to you. If written cancellation is not received 30 days prior to the course, and the learner does not attend on the day(s), then the learner, or the organisation, or the funder, is liable for full course fees. Forus Training reserves the right to change any of the details given in any of its course brochures. Forus Training reserves the right to cancel or postpone a course in the event of unforeseen circumstances or insufficient numbers.

If a course is oversubscribed or cancelled, learners will be given the option of a full refund or be booked onto the next available course. Scheduled course dates, days and times may change throughout the course. If a course is postponed by Forus Training by more than 60 days - from the original start date, the full fee is refundable to you. Forus Training is committed to protecting your privacy and the confidentiality of information provided to us. The information you provide is necessary for the processing of your application. We may share your personal data with relevant third parties, where necessary in relation to the processing of your application. Please note course registrations and course fees are non-transferable.

What is QQI?

QQI is the state agency responsible for the external quality assurance of further and higher education and training in Ireland.

QQI are responsible for the external quality assurance of further and higher education and training in Ireland.

QQI validate programmes, make awards and are responsible for the promotion, maintenance, development and review of the National Framework of Qualifications (NFQ).

QQI also inform the public about the quality of education and training programmes and qualifications, and advise the Government on national policy regarding quality assurance and enhancement in education and training.


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  • Forus Training Review Star
    Great course, our lecturer Paula was amazing, really knows her stuff and extremely helpful.
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    Shannon Kelly
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    Really enjoyed the Communications module with John Madden .
    He was so helpful with his feedback and gave me great guidance along the way .
    Looking forward to doing another module with him.
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    Sandra Hartnett
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    This course is really adapted for Ukrainians. I quickly found a job after the course. I recommend this training, it is useful for any level of our Ukrainian education.
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    Надія Миньо
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    Преподаватель Джон 👍🏼спасибо за старания и время,что уделили нам в Maple Court!
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    I finished the course of Palliative Care. I found the course good, I felt very supported by my tutor Nancy Poynton. I learned a lot, and build on my knowledge and experience.
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    Natalja Mangan
  • Forus Training Review Star
    Paula was very nice and knowledgeable about the SNA module I recently completed. She responded quickly and answered any questions we had
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    Siobhan Griffin
  • Forus Training Review Star
    Nancy was such a great tutor. So helpful and knowledgeable. She really puts you at ease throughout this course as she is so friendly and makes the course very enjoyable
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    Florence Smith
  • Forus Training Review Star
    Great course, i really enjoyed the work experience course with John Madden. He was very helpful, i felt very supported especially with his feedback which gave me great guidance and confidence.
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    Victoria Oluyemisi Ojedele
  • Forus Training Review Star
    I did level 6 SNA course. It was very well organised online and our teacher paula walshe was very easy to understand and always replied promptly with any queries we had.
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    Gwen Coughlan
  • Forus Training Review Star
    Was very happy with my trainer she was an excellent teacher and so helpful.. really enjoyed the zoom classes
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    Fidelma Penrose
  • Forus Training Review Star
    Really enjoyed this course and would highly recommend to anyone. Emma O’ Brien was a very helpful tutor throughout and always available to answer questions.
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    Linda Young
  • Forus Training Review Star
    forus training is very recommended.My tutor Nancy Poynton was absolutely amazing.she is helpful Her technique of teaching was brilliant.
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    Mark Ryan Parajinog
  • Forus Training Review Star
    Positive: Professionalism Emma O Brien was a brilliant tutor. She was always great for getting back to any of my questions and in helping me while I was participating in the course.
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    Ciara Curran
  • Forus Training Review Star
    Positive: Communication ,  Professionalism Excellent course. Have referred back to notes several times since attending course. Very clear instruction and valuable assistance and feedback on assignments. Would highly recommend Forus.
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    Marie Boyd
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    I worked in Ukraine in the restaurant business. Studying here helped me find a similar job
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    Vikki Fox
  • Forus Training Review Star
    Emma O Brien was a brilliant tutor. She was always great for getting back to any of my questions and in helping me while I was participating in the course.
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    Ciara Curran
  • Forus Training Review Star
    John is the best teacher. Just 5 lessons improved my English. Thank u so much!
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    Карина Ряболус
  • Forus Training Review Star
    The tutor was very helpful as were the support staff in the office with any queries I had regarding my course.
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    Deirdre Boyhan
  • Forus Training Review Star
    Positive: Communication Really enjoyed the Communications module with John Madden . He was so helpful with his feedback and gave me great guidance along the way . Looking forward to doing another module with him.
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    Sandra Hartnett
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    Текст отзыва: We passed Customer Services back in April. Today I found a job in a café. The manager asked me a question and I was able to answer them thanks to the course.
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    Татьяна Ковалева
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    I am doing a course with Forus Training and Tey are very supportive and helpful. I would recommend them any day.
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    Lisa Williams
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    I really enjoyed doing my Major Award here. Good communication and information provided. Would recommend to anyone thinking of taking on a new course
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    I did 2 modules Care of the Older and Care Skills and l had full assistance my tutor Nancy Poynton was extremely helpful .l will definitely conclude the other modules .
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    Solange Santos
  • Forus Training Review Star
    I completed the infection prevention and control course with forus, our tutor Nancy was very informative having worked in healthcare for a long number of years. I would highly recommend it.
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    John Connolly
  • Forus Training Review Star
    Positive: Professionalism Great course & very professional approach. Tutor very helpful & pleasant to deal with. The course was well structured & easy to follow. Excellent value for money
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    Michael Moran
  • Forus Training Review Star
    I have recently completed a QQI Level 5 certificate in Infection Prevention & Control, which was delivered by Nancy Poynton. Nancy is an exemplary tutor. I highly recommend the above course and other healthcare courses delivered by Nancy.
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    Philip Morrissey
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    I would highly recommend forus training. My tutor Nancy Poynton was absolutely amazing she went over and above. Her technique of teaching was brilliant. I hope to work with her again in the future.
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    Recently completed a challenging behaviour course here found the tutor very helpful and friendly. The course was relevant and detailed and I really enjoyed the zoom classes. Would recommend this course for anyone working in the area.
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  • Forus Training Review Star
    Very positive experience. Really enjoyed the course content, sessions and weekly live tutorials. Paula was very approachable and helpful in answering all questions. Would recommend to friends.
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    Lucia Johnston
  • Forus Training Review Star
    Преподаватель Джон , самый лучший! Все понятно и интересно на его уроках , а главное хороший результат ! Спасибо огромное!
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