Terms & Conditions
Forus Training Courses Booking, Cancellation and Refund Policy
Forus Training’s goal is to fulfil and deliver on scheduled events as planned with learners who have fully committed to the event. In order to ensure courses run and are well subscribed and attended the following terms and conditions are in place.
Course places are allocated on a first come basis, based on payment of course fees, or payment of your first instalment, where applicable.
Full payment of course fees is required before course commencement unless an instalment plan is agreed or a grantor or other third party e.g. Department of Employment Affairs and Social Protection has approved funding in writing. Should the funding be withdrawn or your non-attendance or non-submission of funding / documentation / assessment material not meet the funders criteria the full fee becomes payable by you the learner.
If you have made a payment of course fees, in part or in full, and then are granted funding by a third party you will be refunded your payment when Forus Training receives payment from the funder.
Cancellation must be confirmed in writing more than fourteen days prior to commencement of the course. Forus Training will refund the total amount paid less a minimum administration charge of €100.
Cancellation after this period will result in full course fees being forfeited. Written notice should be directed to firstname.lastname@example.org. If you book within the 14 day period the option of cancellation will not be available to you.
If written cancellation is not received prior to the course, and the learner does not attend on the day(s), then the learner, or the organisation, or the funder, is liable for full course fees.
Forus Training reserves the right to change any of the details given in any of its course brochures.
Forus Training reserves the right to cancel or postpone a course in the event of unforeseen circumstances or insufficient numbers.
If a course is over-subscribed or cancelled, applicants will be given the option of a full refund or be booked onto the next available course. Course scheduled dates, days and times may change throughout the course.
If a course is postponed by Forus Training by more than 30 working days – form the original start date, the full fee is refundable to you.
Forus Training is committed to protecting your privacy and the confidentiality of information provided to us. The information you provide is necessary for the processing of your application.
We may share your personal data with relevant third parties, where necessary in relation to the processing of your application.