Your Guide to Subjects for QQI Level 6 Health Services Supervisory Management Skills (6M4978) – Social Care
The QQI Level 6 Major Award in Health Services Supervisory Management Skills- Social Care is designed to prepare learners for leadership roles across social care services. This qualification suits those seeking to upskill into supervisory roles (e.g. Person In Charge, Supervisor or Manager) or progress to further education.
For certain Positions advertised this qualification combined with your experience and qualifications in health or social care is recognised by HIQA for the Person in Charge Role.
Regulation 14 states: “A person who is appointed as person in charge on or after the day which is 3 years after the day these regulations come into operation shall have – (a) a minimum of 3 years in a management or supervisory role in the area of health or social care; and (b) an appropriate qualification in health or social care management at an appropriate level”
To achieve the full award, learners must accumulate 120 credits across specific subject areas. Forus Training offers a comprehensive selection of modules that align with this requirement.
✅ Mandatory Modules (Complete All 4, 60 Credits)
These subjects are compulsory and provide the foundational skills in managing people and resolving conflict in healthcare settings:
- Conflict Management (6N2775) – 15 credits
Conflict management is studied by social care supervisors and managers because conflict is inevitable in high-pressure environments where diverse professionals must work closely together, often under stressful conditions. By studying conflict management, supervisors and managers learn how to identify sources of conflict early, address issues constructively, and implement strategies to de-escalate tension and promote resolution. Effective conflict management also helps foster a culture of respect, accountability, and open communication, which is essential for a healthy work environment. Additionally, skilled conflict resolution supports better collaboration across multidisciplinary teams, ensuring that disagreements do not hinder service users outcomes or organisational efficiency.
- Supervisory Management (6N4329) – 15 credits
It is important for upcoming social care supervisors and managers to study supervisory management because it equips them with the foundational skills and knowledge needed to lead teams effectively, make informed decisions, and navigate the complexities of the social care environment. Supervisory management provides insight into key areas such as leadership styles, team dynamics, communication, conflict resolution, performance evaluation, and resource allocation. Future leaders must be prepared to handle challenges related to staffing, regulatory compliance, safety, and quality improvement. By understanding the principles of supervisory management, emerging supervisors and managers are better prepared to support their teams, improve operational efficiency, and contribute to a positive workplace culture that ultimately enhances client care and outcomes.
- Work Experience (6N1946) – 15 credits
Work experience is a practical, hands-on opportunity to apply what they’ve learned in the classroom to real-world social care settings. This experience helps students develop essential skills like communication, teamwork, professionalism, and an understanding of person centred care practice. It also gives them a clearer idea of what to expect in their future careers, helps build confidence, and can be a valuable addition to their resume when applying for jobs in the supervisory or management roles. This module is relevant for various social care environments and settings.
- Communications (6N1950) – 15 credits
Effective communication skills are essential in social care supervisory and management roles, particularly when working with a multidisciplinary team, as they ensure the seamless exchange of information, reduce the risk of errors, and promote cohesive teamwork. In a social care setting, supervisors and managers must convey expectations clearly, listen actively to staff concerns, and facilitate open dialogue among professionals from diverse backgrounds and specialties. Strong communication fosters trust, enhances collaboration, and helps align team members toward common goals such as person centred quality care, and operational efficiency. Moreover, clear and respectful communication is vital for resolving conflicts, coordinating person centred plans, and ensuring that all team members are informed and engaged in decision-making processes. This ultimately leads to improved staff morale, better service user experiences, and more effective social care delivery.
📘 Elective Modules (Complete All 4, 60 Credits)
- Leadership (6N2191) – 15 Credits
Leadership skills are integral in Social care supervisory and management roles because they directly impact the quality of person centred care, staff performance, and overall organisational efficiency. leaders must be able to communicate clearly, make informed decisions and foster a collaborative culture among multidisciplinary teams. Strong leadership ensures that protocols are followed, resources are utilised efficiently, and staff feel supported and motivated. Furthermore, effective leaders are instrumental in driving change, managing conflicts, and ensuring compliance with regulations and ethical standards. Ultimately, their ability to lead with integrity, empathy, and strategic vision contributes to better service user outcomes and a more resilient service.
- Person Centred Planning (6N2206) – 15 Credits
In Ireland, person-centred planning is not just best practice—it is a regulatory requirement under HIQA’s National Standards for Residential Services for Children and Adults with Disabilities. A manager with a recognised qualification in this area is better equipped to meet these standards, lead their teams effectively, and ensure compliance with inspection frameworks. Additionally, such qualifications help to improve outcomes for service users, support continuous improvement, and build a culture of respect and empowerment across the service.
- Human Resources Management (6N3750) – 15 Credits
Human Resources Management covers essential areas such as staff recruitment, training, performance management, employee relations, and legal compliance. For future social care supervisors and managers, having a solid understanding of Human Resources Management helps them support and lead teams effectively, handle staffing issues, promote employee well-being, and ensure a fair and productive work environment. It also prepares students to navigate challenges like staff shortages, workplace conflict, and regulatory requirements.
- Finance (6N4165) – 15 Credits
This programme is designed to equip Management Students with the financial knowledge and analytical skills necessary to lead and manage social care services effectively within the current regulatory and operational framework. Throughout the course, participants will explore the external environment and legal requirements surrounding financial reporting, budgeting and resource planning.
By the end of the programme, learners will be able to confidently apply sound financial judgment, and demonstrate accountability in line with national standards and funding requirements.
Elective modules can be interchanged with vocationally relevant component(s) from Level 6 from prior learning.
Why Choose Forus Training?
At Forus Training, our courses are designed with busy professionals in mind. Our trainers are industry experts and our learning platforms are accessible, flexible, and fully supported.
Whether you’re already working in healthcare or planning a return to the workforce, our modular structure allows you to build your qualification around your life.
