At Forus Training, our learners are our first priority. We aim to make the learning process productive and efficient for our learners. We have multiple learner support systems in place that ensure that you, as a learner, will always be looked after while doing a course with us. The learner supports that we offer are discussed below:
Learning Management System (LMS)
The Learning Management System is the most important tool for your course. Additionally, all of your course content is contained within the LMS. This includes the slides (which may have extra content in the narrations), extra resources from your trainer, quizzes, links to the zoom tutorial sessions and the knowledge bank. The LMS saves your progress so you don’t have to keep repeating all the work you have already done. The content is developed to complement and enhance online synchronous trainer led classrooms. Trainers can upload other document types for distribution to learners, and provide links to external resources. The system allows for learner progress tracking, scoring, and rich media features. Care is taken to ensure that document formats can be accessed by learners. Take a look at the video below to learn how to login to the LMS.
Assessment Processes
Forus Training is committed to carrying out assessment processes in a fair and transparent manner. To achieve this, we develop and adhere to procedures for the fair and consistent assessment of learners. Assessment tools are fit-for-purpose and learners receive on-going support and formative feedback in a timely manner. Forus Training has developed a comprehensive and standardized set of learning resources and support services. Measures have been taken to guarantee that all these resources and supports are suitable and convenient. Forus undertakes to fully inform learners about all of our services. Feedback is garnered via an annual survey which gathers usable information which may be actioned in order to better the programme. Learning resources and learner supports reflect:
- The programme’s needs,
- Analysis and evaluation,
- Feedback.
Clear communication at every step
A concerted approach is established by concise communication between Learner resource and support units. Resource and support awareness is ensured by its effective and ongoing promotion. We benchmark its support and resources against standards. Access to services related to programmes: Regular review of all areas relating to the programme are carried out in order to assess their standards and effectiveness. Some of these areas include
- Administration,
- Learner support services (both academic and non-academic),
- Library and information systems,
- Technical services,
- Maintenance and associated services,
- Communications and promotions services
Support Mechanisms
Forus Training’s Trainers and Learners utilise the additional support mechanisms over the duration of
the programme. This may include extending the assessment period from 10 weeks to 12 months post
programme delivery as well as any or all of the following;
1. Email / Telephone Support: Individualised Learner support such as email and/or telephone throughout the duration of the programme.
2. Work placement Support: Support during a Learner’s work placement is increased to ensure appropriate access to skill and competency development.
3. On-going Project Mentoring and Feedback: On-going mentoring and project feedback for the duration of the formative assessment duration.
4. Programme Administration and Examination Support: Forus Training Course Coordinator and Head of Certification are available to provide necessary programme administrative and assessment support, respectively, and endeavour to respond to queries within 24 hours.
To submit a query, click below:
Conclusion
Forus Training continuously aims to provide a coherent and integrated range of learning resources and learner supports. They are actively promoted and communicated within Forus Training, and they are responsive to learner feedback and to the evolving needs of learners during their learning journey. We also have a comprehensive help centre with categories and topics that learners can refer to at any time. They are provided at https://forustraining.ie/frequently-asked-questions/ and is also known as the “Knowledge Base”.
