WANT TO KNOW MORE ABOUT THIS MAJOR AWARD?
Check below for more details.
Major Awards are the best and quickest way to become fully certified and
get recognised by NFQ education point scheme.
Healthcare Support (5M4339)
This QQI title of this level 5 major award is Healthcare Support (5M4339). It comprises of 8 minor component awards which amount to a combined total of 120 credits.
The purpose of this award is to enable the learner to acquire the knowledge, skill, and competence to work under supervision in a variety of hospital and other healthcare settings and or to progress to further and or higher education and training.
Major Awards are the best and quickest way to become fully certified and
get recognised by NFQ education point scheme.
Access to the Programme
Mature Applicants with relevant life and work experience are welcomed. Our Course Advisor is available to meet with prospective learners to discuss and advise on the course details, career and academic opportunities and assess your suitability for the course.
Entry criteria / prerequisites Level 4 Certificate / Leaving Certificate (or equivalent) or relevant life experience detailed in a current Curriculum Vitae (CV). Please provide details and attach a copy of either a current CV or Certificate. Learners must be a resident of Ireland / based in Ireland.
Learners applying to study on the 5M4339 programme must have a National Vocational Certificate (Level 4), Leaving Certificate or equivalent qualifications. Recognition of Prior Learning in the context of appropriate work/life experience, detailed in a CV and with supporting documentation, will also be considered.
The total credit value required for this certificate is 120. This will be achieved by completing:
All of the following components
A minimum credit value of 15 from the following components (choose 1)
A minimum credit value of 15 from the following components
A minimum credit value of 30 from the following components
Note: It is only necessary to do 2 of the last 5 components if you have completed a level 5 previously. Contact a course advisor for more information.
A maximum of 15 credits may be used from either level 4 or level 6.
Learners will be able to:
Typically, QQI modules are 15 credits each – so completing 8 modules = 120 credits. 120 Credits are needed to achieve a QQI Major Award. However, sometimes a module will have as much as 30 credits, so completing one large module (30 Credits) plus 6 more normal modules (6 × 15 = 90) would achieve the 120 credits needed.
Pass 50% - 64%
Merit 65% - 70%
Distinction 80% - 100%
At Forus Training, we have many different supports available for your learning.
When you enrol on a course, you will receive a printed learner pack from your trainer on the first session of the event.
This learner pack contains clear assessment instructions and comprehensive material to support you as you complete the course.
The pack will also include induction information as well as forms that you will complete during and at the end of your course.
The trainer provides support to learners, including issuing feedback on draft work you will submit. Expect to wait up to 72 hours for a response by email from your trainer. Many of our trainers have full time jobs as well as training with us this means they will have up-to-date sector specific information, but also means that you need to allow a little time for them to get back to you. Our trainers are current with practice in the sector in which they work.
Trainers can, by appointment, make time available to you before or after class to answer your queries that cannot be covered in the session. They can also make an appointment with you to discuss your work on a telephone call.
Assessment Upload Facility
We have a user-friendly assessment upload facility available to you.
Support with Preparing for Assessment
If it has been a while since you’ve studied, we have free, short presentations on Study Skills, Academic Writing and Harvard Referencing to assist you in your work.
Every Saturday, our Digital Ambassador Team holds a Zoom meeting – to assist learners with their technology related challenges - no question too small! The staff in this “Digital Ambassador“ role are experienced in accessing all of our systems, including the LMS and myforustraining.ie. They are positioned to assist with all the usual technology queries learners might have: Microsoft Office (Word, PowerPoint, Excel etc), email, file saving and organisation etc.
Technical support is available by phone to 044 9349400 or by email: firstname.lastname@example.org or through the contact form on our website.
Where a Learner, pursuing an award, through no fault of his/her own, is unable to complete their assessment, the exit pathway below is in place to facilitate this Learner with an alternative course. The Learner is given the opportunity to obtain the Award by completing the course at an alternative date/location should they have relocated to an area where we provide the same award.
The following are examples of circumstances where a Learner is unable to complete their project/their course:
● Extenuating circumstances.
Please see P9 S7 C6 Compassionate Consideration Policy.
P9 S6 C6 Learner Welfare Policy and practices are fully integrated throughout teaching and learning experiences by both Trainers and staff to effectively meet the health and wellbeing needs of all Learners. The Forus Training welfare policy is focused on the welfare of all Learners and addresses any particular challenges individual Learners may be experiencing during their learning experience. The learning environment includes welfare support provided by staff for Learners which is fully integrated throughout the teaching and learning and organisation of teaching and learning to effectively meet the personal, social (wellbeing) and academic needs of Learners and staff. Please see the policy here P9 S6 C6 Learner Welfare Policy.
Supports for Learners with Disabilities and Specific Learning Difficulties
Forus Training is fully committed to complying with relevant policies and legislation with respect to equality and disability. Registered and potential Learners with verified disabilities or specific learning difficulties may be given compassionate consideration and reasonable accommodation to enable them to successfully complete their programme. This is arranged by the Course Coordinator.
A reasonable accommodation is any action that helps to alleviate a substantial disadvantage due to an impairment or medical condition. Such accommodations are put in place to help reduce these barriers in order to provide equality of access and opportunity for all. Reasonable accommodations are made for Learners on a case by case basis and must be supported with medical documentation. Both P9 S2 C6 Evidence of Disability Form and P9 S2 C6A Application Form for Reasonable Accommodation can be found at the following link:
Care Support - Learner Record - 70%, Assignment - 30%
Care Skills - Assignment - 40%, Skills Demonstration - 60%
Safety and Health at Work - Assignment - 60%, Examination - 40%
Communications - Portfolio/Collection of Work - 50%, Skills Demonstration - 50%
Work Experience - Portfolio/Collection of Work - 60%, Skills Demonstration - 40%
Infection Prevention and Control - Learner Record- 20%, Examination - 40%, Skills Demonstration - 40%
Care of the Older Person - Project 40%, Skills Demonstration - 60%
Palliative Care Support - Assignment - 30%, Learner Record - 70%
You will be awarded a certificate 5M4339 Healthcare Support. QQI is the awarding body. Forus Training is a provider of education and training programmes and we issue certificates to learners who have reached the standard for a QQI award. The certificate you will receive on successful completion is a formal confirmation by QQI that you have demonstrated the knowledge, skill and competence required to achieve the named award. This Programme is validated by QQI and is coded 5M4339 Healthcare Support. This certificate which will be issued to you by us is an award listed on the NFQ (National Framework of Qualifications). This ensures the certificate is nationally and internationally recognised and has many potential uses; for example, for further / higher education or employment in Ireland or abroad.
There are 3 options available to you for course delivery.
Self-Paced - You can start today
Enjoy one to one Trainer support through Zoom, choose whether to have your learner pack posted to your home - (€25 optional if opting for the printed pack). 3 x 30 minute check-in / progress sessions with your trainer.
Blended - Learn with a group online
Each module is delivered over 7 weeks through a blend of hour long online self directed learning and live Zoom sessions. Your learner pack is posted to your home.
Classroom - Traditional location-based training
Have the course run at your organisation, book a local training room or attend one of our public courses. Each module is delivered in 3 hour sessions over a period of 7/8 weeks. We can tailor the sessions to your organisational requirements.
Progression Achievement of this award will enable the learner to progress to other appropriate programmes leading to awards at the next or higher levels of the National Framework of Qualifications. Learners who successfully complete this award may progress to:
5M4349 Nursing Studies
6M4978 Health Services Supervisory Management Skills
6M3115 Information, Advice and Advocacy Progression Opportunities
The following level 5 certificates are among those that generally (though not always) enable links to Healthcare Degree related programmes:
There are two ways for you to book this programme.
1. Choose and purchase the programme online.
2. Choose, complete and submit the appropriate application form.
Terms and Conditions
Quality and Qualifications Ireland (QQI) was established in November 2012 by the Qualifications and Quality Assurance (Education and Training) Act 2012 (the 2012 Act).
The 2012 Act sets out (in Part 6) legal requirements for QQI and providers of education and training (providers) regarding the Protection of Enrolled Learners (PEL).
The legal requirement ensures that learners enrolled on a programme, of longer than three months duration and where fees have been paid, are not disadvantaged in the event of the programme ceasing prior to completion.
Forus Training’s goal is to fulfil and deliver on scheduled events as planned with learners who have fully committed to the event. In order to ensure courses run and are well subscribed and attended the following terms and conditions are in place.
Course places are allocated on a first come basis, based on payment of course fees, or payment of your first instalment, where applicable. Full payment of course fees is required before course commencement unless an instalment plan is agreed or a grantor or other third party e.g. The Department of Employment Affairs and Social Protection has approved funding in writing. Should the funding be withdrawn or your non-attendance or non-submission of funding / documentation / assessment material not meet the funders criteria the full fee becomes payable by you the learner. If you have made a payment of course fees, in part or in full, and then are granted funding by a third party you will be refunded your payment when Forus Training receives payment from the funder.
Cancellation must be confirmed in writing more than 30 days prior to commencement of the course. Forus Training will refund the total amount paid less a minimum administration charge of €100. Deposit payments are non-refundable in all circumstances. Cancellation after this period will result in full course fees being forfeited.
Written notice should be directed to email@example.com.
If you book within the 30-day period the option of cancellation will not be available to you. If written cancellation is not received 30 days prior to the course, and the learner does not attend on the day(s), then the learner, or the organisation, or the funder, is liable for full course fees.
Forus Training reserves the right to change any of the details given in any of its course brochures. Forus Training reserves the right to cancel or postpone a course in the event of unforeseen circumstances or insufficient numbers. If a course is oversubscribed or cancelled, learners will be given the option of a full refund or be booked onto the next available course.
Scheduled course dates, days and times may change throughout the course. If a course is postponed by Forus Training by more than 60 days - from the original start date, the full fee is refundable to you. Forus Training is committed to protecting your privacy and the confidentiality of information provided to us. The information you provide is necessary for the processing of your application. We may share your personal data with relevant third parties, where necessary in relation to the processing of your application.
Please note course registrations and course fees are non-transferable.
QQI are responsible for the external quality assurance of further and higher education and training in Ireland.
QQI validate programmes, make awards and are responsible for the promotion, maintenance, development and review of the National Framework of Qualifications (NFQ).
QQI also inform the public about the quality of education and training programmes and qualifications, and advise the Government on national policy regarding quality assurance and enhancement in education and training.